SPS Commerce Debt Collection
Hi! I’m currently in a billing dispute with SPS Commerce and wanted to see if anyone has dealt with something similar.
They’re claiming I owe about $1,800. I’ve offered to pay roughly $500 covering the period when the services were active, but I’m disputing the remaining charges. SPS’s position is that they can continue billing even after access/services have been suspended.
Has anyone disputed a balance with SPS Commerce before? Did they actually send a relatively small balance like this to collections?
If it went to collections or legal action, what ultimately happened? Did you end up paying the full balance, settling for less, or successfully disputing it? And were any collection costs or legal fees added?
Would really appreciate hearing from anyone who has dealt with SPS specifically.