u/Comfortable-World11

I don't know if this is where i can ask or if anyone could help me out but I've been having an issue recently on game pass pc where i try to download or play a game through game pass ultimate but it says i have 10 device on my account. When I go to remove them from my account it shows that i have 0/10 and not even my current pc is showing up on there. I have been with customer service multiple times on this current issue and nothing has been resolved. Does any one have any ideas on what could be the cause for this?