Disk Drive Not Repairing
UPDATE 2: SOLVED, wiping and reinstalling windows fixed the disk errors. Disk was perfectly fine.
Hi, I've been desperately searching for a solution, and I don't have much experience with this sort of stuff or anyone tech savvy enough to reach out to.
I'm on Windows 11, and my PC was bought in 2020, only upgraded my ram. My disk is an SSD that's listed as T-FORCE 512GB.
I got notifications on my PC that there was an error with my disk that is trying to be repaired. It got to the point that I googled how to check on the health of the disk and all that. I started by opening my files, locating my local disk, opening properties, going to the tools tab, and error checking the drive for file system errors. It immediately found errors and opens a window that says "Repair this drive". No scan or anything, literally just opens it up. When I clicked to repair it, it opens a new tab that says I need to restart and repair now. I clicked that, tried it 3 times, every restart I went through the same process to see if it was repaired, and it was not.
I then tried using the command panel under administrator "chkdsk". This is what it has shown.
"C:\Windows\System32>chkdsk
The type of the file system is NTFS.
Insufficient storage available to create either the shadow copy storage file or other shadow copy data.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.
WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.
Stage 1: Examining basic file system structure ...
Attribute record (80, "") from file record segment 6B32F
is corrupt.
2044672 file records processed.
File verification completed.
Phase duration (File record verification): 16.79 seconds.
30160 large file records processed.
Phase duration (Orphan file record recovery): 13.92 milliseconds.
Errors found. CHKDSK cannot continue in read-only mode."
I then tried using the commands "chkdsk C: /f /r", "chkdsk /f", and "chkdsk /r /x". I typed in "Y" to restart each time, every reboot I reopened the command panel, and the "Attribute record (80, "") from file record segment 6B32F is corrupt." has not gone away.
Since I'm literally googling all of this, I've seen others with similar issues get told their hard drive is failing, so through more googling I decided to download the PassMark DiskCheckup program to check my disk for any errors to if it's failing, because at this point, I've tried to repair the disk multiple times, restart my PC and it says during boot up on a black screen with all the logos and what not that it's repairing disk files, and the issues are still there. Under the "status" Item the matching value is a green "OK". I don't know for sure, but I'm taking the "OK" as there isn't an issue with the disk this far in.
I did see one person on some forum figure out they had accidentally deleted a core part of windows I believe, which they were able to reinstall. I'm genuinely just confused right now, because every forum with the "segment is corrupt" stuff showing up has people listing multiple corrupted segments and I only have one. I don't know what I'm supposed to do at this point, because I'm not really having issues, I just have noticed this show up multiple times in a windows notification in the bottom right for issues with disk, and even then, haven't seen it in a while. I just was trying to download a file off edge and it was struggling so I opened my task manager to see edge was bumping my disk usage up to 100% but when the microsoft edge task is ended it's back down to 1%.
What is going on? Like is there a way to actually repair? Is it windows? Like I'm crazy confused at this point. Any advice appreciated, because this computer is used like every day to play games and previously for work and school and I don't even know how to replace an SSD and at this point I just don't want my PC to die on me since I plan to continue to use it for school.
UPDATE 1: After using CrystalDiskInfo, the health status of my SSD is listed as “Good”. I’m now wiping the whole pc (since I’ve had a storage issue I just can’t be bothered to trouble shoot for a while now anyway, so I took the files I wanted to keep on a USB hard drive and also backed up the important files to a google drive folder on my google account). Going to reinstall windows alongside it and then see where I’m at. I believe this all got messed up when I originally upgraded from windows 10 to windows 11 since it was hefty process that my bf guided me through. If resetting and reinstalling windows at this point doesn’t help, the only thing I can really do is look into replacing my SSD.
Also, for some reason, further comments are not showing up on the post and it’s now waiting for moderator approval. Don’t know what’s going on with that.