Update On Rynox Jacket
1 month ago, I have posted about my Rynox Air GT jacket getting damaged within 14 months of purchase (https://www.reddit.com/r/indianbikes/comments/1soker3/did\_not\_expect\_this/).
So I though to message the customer support at Rynox and opened a ticket. I have submitted the pictures of the damage and the jacket. I received a response from Rynox within a day with an explanation of how the damage occurs. Also they have mentioned that I can fill the warranty claim form as an exception.
Now that made me happy! I filled the form, it was accepted and they asked to ship the damaged jacket to them for checking if it can get repaired.
After a few days, they responded stating that the warranty claim has been approved and they provided me with store credit to get a new jacket. Store credit amount was 6950 (Jacket Cost) + 500 (Old jacket shipping cost).
I had 7450 to get a new jacket. I visited the Rynox Kukatpally store and got myself the Helium GT 3 Hi Viz Green Jacket (7300/-).
I am so happy and will continue with Rynox for the coming years. Happy riding guys!