GigaPOOP rant+ suggestion for new monitor 2k
My last monitor, the Gigabyte M27Q X Rev 1.0, was a solid monitor spec-wise. It covered everything I wanted. I bought it in 2024 and went for my first RMA (subpar electronics keeps dying) after a year. The replacement arrived with a cluster of dead pixels (not sub-pixels) right at the centre of the screen. Customer care initially denied the issue, identifying it as a single pixel, so I had to escalate the matter directly.
Now the third RMA is gone with no communication at all. The ticket was closed without notifying, and they offered a depreciated refund amount while even factoring in the time the monitor spent under RMA. At this point, I will be fighting for my rights in consumer court.
Everything stated above is based on my personal experience with this product and RMA process, and I have supporting records/documentation for the same.
I still need a monitor though, so I’m looking for alternative brand suggestions with better QC and after-sales support. Currently eyeing the ASUS ROG Strix XG27ACMES.
are there any newer 1440p high refresh rate monitors released recently that I should keep an eye on? Any advice would be appreciated.