u/CommunicationNew5357

I have a Mous Limitless case on my S26 Ultra. I put the phone in my pocket while carrying my groceries into the house. I didn't have any keys in my pocket yet when I pulled out my phone it had these visible scratches. For the life of me, I have no clue what could have caused it. The description on the case says it's anti scratch. Is this something anyone else had experienced? I don't think they would send me a new one for this right? Thanks in advanced.