Backup restore not achieving anything
Hello,
i recently removed the app from my phone and immediately reinstalled it at which point i was prompted if i want to restore via the backup i have in google drive (roughly 14gb size). The download indeed takes a while to complete but after nothing of significance is restored, a handful of group chats reappear - only in name, the actual chat history is gone - likewise all other chats have no history. I've tried restoring several times, with data, with wifi, i even found an old post recommedning i install an older version of viber and try restoring like that but no success.
The restore completes without any error message and im stumped, i've tried contacting official support and am still waiting on their response, meanwhile does anyone have any experience with anything similar and how/if you managed to solve it?
Thanks, greatly appreciated