LSGS-Complaint Filed
Hello brothers and sisters first off happy almost 4th of July to this beautiful country
Here is my gripe: I am currently a SC vet for PTSD and I am suffering from some physical symptoms as well like involuntary movements (I have about 30-40 of these small episodes per day among other symptoms).
The VA sent me to a Neuropsych and he diagnosed me with Functional Neurological Disorder which he attributed directly to my PTSD. So naturally I am claiming it secondary to PTSD, usually I work with VES but this time I was assigned to LSGS.
I was given two C&P exams one "Neuro CNS & Neuromuscular Disease" which was in person on 5/29 and the second was a Psych DBQ on 6/2.
I go to attended the in person one with the relevant paperwork in hand notes from my Neuropsych doctor linking my issues to my SC PTSD as well as my MRI results the doctor even saw my tics first hand. I answered all his questions and he finished the exam and we parted ways.
I attend the second part of the exam where I am explaining to a very sympathetic looking Psy.D asking me about my social and occupational limitations as per my FND and PTSD. That C&P was great I am feeling confident about both.
However they've been sitting in the "Completed" section for about 33 days now. I spoke with both providers who conducted my C&P exams and they both told me they uploaded the DBQ's in the first week of June.
I've been trying to get answers from the call center but they refuse to give me any information other than a generic we are moving as quickly as you can. After 2 weeks of hearing that I began to ask for a manager where the reps have straight up said "No" and then they hang up on me.
Now being day 33 I reported them to the VA for their behavior and the DBQ delay, I am contemplating sending a complaint to the OIG but I am not sure.
Have any of you had these issues with LSGS?