GTA 5 Online Account Progress Erased Without Reason
I was hoping someone else might be able to help me figure out what is going on here. I have been playing GTA 5 since release in 2013. I had to get a new console and account about 6 years ago, and have been restarted and grinding out since, not a ton of time invested, but a significant portion of time was spent in game. Anyways, I have recently dropped Xbox and have moved to PC within the last 6 months or so, and have had no issues with my Rockstar/GTA 5 Online accounts since, until today.
I logged into the game after doing a fresh install, and now ALL of my stuff is gone. I have no houses, no properties, no businesses, no outfits or clothes, no guns, no cars, no special vehicles, nothing. Not even tattoo customization I have had was saved. I have 2 characters, one I mainly play with, and another I have just as a goof-around account that's as bare-bones as you can get. The only weird thing is, typically when accounts are wiped, they're due to modding/exploiting, which I have never done because people constantly get banned, its never been worth it to me to do; my account was reset to level 43 on my main, and level 1 on my secondary account, as well as $32.45 million dollars in my bank. I have never exploited, never modded, never glitched anything, and the only thing I could find that replicates my exact scenario is peoples' accounts being suspended due to a server bug on Rockstar's side of things, and it was restored after submitting a support ticket to Rockstar Games on their website. I cannot access my Rockstar Games account purely because it now has a 2FA in place, and I never set it up. I thought about making a new Rockstar Games account to explain my situation, but I think it'd probably pointless, especially with GTA 6 supposedly releasing sometime between today, May 18th, and May 26th (based on what info I could dig up that seemed realistic).
Has anyone else had this issue? Please detail your experience if so, and give tips on what to do. Idk if I should just spend the $32.45 mil and accept it, just wait for GTA 6, or do I make another Rockstar account and attempt contacting support?