I'm on my third Venu 3
I bought my first Venu 3 in September 2024, went on holiday with it in July 2025, had a swim in the pool and it immediately got a green line down the screen, then the screen just went black. Watch was still on, but that was it.
Got back, contacted support and they sent me a refurb, no questions asked. Winner.
Then, this last weekend, having forgotten about the last issue, was away for the weekend and again went for a swim (in a pool again) and the same day, black screen. The screen would come on after a reset, once it went off, it was black again. Watch still working just no display.
Contacted support again, they're sending a replacement. They said they know the issue (wouldnt say what it was and just ended the chat).
Are venu 3s just not waterproof? I know they should be but I'm def not using it for swimming again.