First Session - Scalp Micro USA
I know there’s been a lot of noise and misinformation floating around in this thread, so I wanted to share my honest experience with the process so far.
I had my first SMP session with Max in the NYC office about two weeks ago and from the very first consultation he made me feel completely comfortable. Let's be honest, deciding to shave your head is a big deal for a lot of guys. Adding a scalp tattoo on top of that can feel pretty intimidating. But talking with Max felt like catching up with an old friend. He put me so at ease that I flew all the way from South Carolina to New York to work with him.
When I arrived at the studio, the atmosphere was welcoming, clean, and relaxed. Max buzzed my hair down, and we spent a lot of time discussing exactly what I wanted to achieve. He walked me through different hairline options, what would look the most natural for my face, and what we could realistically accomplish over the course of treatments.
One of my biggest concerns was an FUT scar from a hair transplant I had five years ago. I scar heavily and developed some keloiding, so parts of the scar are significantly raised. Max immediately addressed those concerns and reassured me that we could greatly improve its appearance. From the start, it was obvious how much pride and passion he takes in his work. His attention to detail and commitment to getting things right really stood out.
Once we got started, we threw on some music and settled in. The session lasted about 3 to 4 hours, but it honestly flew by. We talked, joked around, took breaks whenever needed and at no point did I feel rushed. The entire experience felt relaxed and enjoyable. By the end of it, I felt like I could grab a beer with the guy.
After the session, Max thoroughly explained the aftercare process and made sure I knew exactly what to do to get the best results. What really impressed me was that he followed up that night and again the next day just to check in, see how everything was healing and make sure I was doing well.
Even after just one session, the confidence boost has been incredible. It genuinely feels life changing. No more hair fibers, no more comb overs trying to hide where my transplant ended and no more constantly worrying about whether my hair looks perfect. I can play with my kids, jump in the pool, go in the ocean, and not spend the whole time stressing about my hair.
Matt and his team have been outstanding from both a customer service and results standpoint. Between their experience, knowledge and professionalism, it's easy to see why they're so highly regarded in the industry. If you're considering SMP, I can honestly say they've exceeded my expectations so far. Don't let the trolls and negativity on here steer you away from doing your own research and making the decision that's right for you.