▲ 1 r/ATT
Questionable billing practices? Changing the price and features of an exisiting plan
Unlimited starter was altered to include more hot spot for a higher price.
Why not just make a new plan for people who wanted more hot spot?
I get thaz its in the fine print, but that doesnt make it ethical.
It seems like a shady attempt to increase proffits.
Also, customer service is becoming increasingly more difficult with the automated bot and their insistsnce on scheduling a call back that isnt even available until the following buisness day.
u/Conscious_Lobster909 — 3 days ago