
I've being doing this kind of thing for fifty years, but this one has me stumped...
I'm installing a FitDVR adapter in my 2026 Mazda 3 sedan.
There is a cable with a 10-pin connector going to the sunroof above the overhead console. The FitDVR kit has a Y cable that is installed inline with that 10-pin cable.
The connector on the end of the Y cable appears to be exactly the same as one in the car, but it only inserts partway, then stops hard. It's not stuck. It just won't push all the way in and click into place. I've pushed and wiggled as hard as I dare and it won't budge.
I even ordered a second kit, and that cable has the same issue.
The original factory connector clicks into place easily, so the issue shouldn't be bent pins, etc.
Any ideas, especially from anyone who has run into this with these kits?