My husband who owns an HVAC business last month started using some AI service that takes automated calls and notes down the caller concerns. This is to make sure he doesn't miss any sales calls. I was wondering if there is something similar for therapists which is HIPAA compliant and can make sure I do not miss calls.
Happened with a friend but I am very frustrated. So apparently, she (my friend) did the sessions for a long term client. Insurance client.
The sessions were frequent. and payments were also on time. Now, in some audit for last year, insurance company found out that the client was not really covered as their policy had ended for a brief time in the middle. Now, they are charging back the money from my friend. How does this make sense?
She would have discontinued the sessions or something if she had known before. In general also, this is completely insurance cos. fault.
What are her options in this case? It's not a very big amount but it's not a small amount either. But, I feel this is unfair to her and to all of us in general.
Happened with a friend but I am very frustrated. So apparently, she (my friend) did the sessions for a long term client. Insurance client.
The sessions were frequent. and payments were also on time. Now, in some audit for last year, insurance company found out that the client was not really covered as their policy had ended for a brief time in the middle. Now, they are charging back the money from my friend. How does this make sense?
She would have discontinued the sessions or something if she had known before. In general also, this is completely insurance cos. fault.
What are her options in this case? It's not a very big amount but it's not a small amount either. But, I feel this is unfair to her and to all of us in general.