u/Corporate_Lurker

I recently had someone go over my resume because I wasn't getting anywhere in terms of jobs. He asked me what my role was in my previous company and was surprised because considering my paycheck, they said that my designation is lumped into a single category to justify it. He further said the skills I learned were being underutilized, and that I can create my resume for three categories based on my 10 year experience.

I'd like to know if they really make you do all these roles which are more complicated than they give in the description, or was that guy exaggerating my skill set?

I applied for a Customer Service role in another company. The role was similar to my current customer service role for a major e-Commerce giant in the US. The difference is that the shift was fixed for the morning shift, but the same rotating weekend offs, which I'm prepared to manage, considering I only work either late evening or graveyard shifts. However, I got a message on LinkedIn which is basically like this:

"Hi u/Corporate_Lurker,

I'm <name of guy>, Founder & CEO at <Company name>. I'm leading hiring for the Customer Service Specialist role.

I was really impressed with your application and would like to invite you to a 10-15 minute AI screening interview. Congratulations, you're among a small group of applicants moving forward in our process!

This interview is an opportunity for you to tell us more about your professional background, beyond your resume. The interview will focus only on your qualifications—not personality or culture fit. Before starting, you're welcome to take a practice interview as many times as you'd like to feel prepared.

The AI interview allows us to assess every candidate using the same role-specific criteria, ensuring a fair process. After you submit your responses, I'll personally review them before making any decisions.

I recommend completing the interview within the next 5 days. I'll be in touch soon after with next steps. If you have any questions, feel free to reach out. You can learn more about the AI interview and take it here"

And they provided a link. I'm seriously lost on the interview bit, and I need help because I've done virtual interviews and in-person interviews, but not this.

I applied for a Customer Service role in another company. The role was similar to my current customer service role for a major e-Commerce giant in the US. The difference is that the shift was fixed for the morning shift, but the same rotating weekend offs, which I'm prepared to manage, considering I only work either late evening or graveyard shifts. However, I got a message on LinkedIn which is basically like this:

"Hi u/Corporate_Lurker,

I'm <name of guy>, Founder & CEO at <Company name>. I'm leading hiring for the Customer Service Specialist role.

I was really impressed with your application and would like to invite you to a 10-15 minute AI screening interview. Congratulations, you're among a small group of applicants moving forward in our process!

This interview is an opportunity for you to tell us more about your professional background, beyond your resume. The interview will focus only on your qualifications—not personality or culture fit. Before starting, you're welcome to take a practice interview as many times as you'd like to feel prepared.

The AI interview allows us to assess every candidate using the same role-specific criteria, ensuring a fair process. After you submit your responses, I'll personally review them before making any decisions.

I recommend completing the interview within the next 5 days. I'll be in touch soon after with next steps. If you have any questions, feel free to reach out. You can learn more about the AI interview and take it here"

And they provided a link. I'm seriously lost on the interview bit, and I need help because I've done virtual interviews and in-person interviews, but not this.