u/Correct_Community364

Has anyone had a good experience with the Volvo Australia customer care team? The ERAd failed in my 2020 xc60 polster just 6 months out of warranty. It took them 9 weeks to decline my goodwill request and have told me I have to pay for labour for the car to be pulled apart for a full diagnostic. Even though I already received a quote to replace the ERAD. I’ve been so disappointed with Volvo Australia I’m now doubting getting another Volvo 😢