Need advice regarding Axio/Amazon Pay Later settlement offer
I received an email from Axio regarding a “one-time settlement offer” of ₹549 for my Amazon Pay Later overdue account.
But when I open the payment link, it still shows:
- Total payable: ₹7,698
- Overdue amount around ₹2.7k
- Late fee: ₹4,900
The email says I should click a “green dot button” to edit the payment amount to ₹549, but there is no green dot or edit option visible anywhere on the payment page.
Another issue:
- The customer care number mentioned in the email is not working/reachable.
I’ve already emailed them asking for written confirmation that:
- ₹549 is the full and final settlement,
- all dues/late fees will be cleared,
- and the account will be marked settled/closed.
Has anyone here dealt with Axio settlements before?
Is this genuine, and should I trust it without proper confirmation or an updated payment page?
Any advice would help.