r/amazonindia

https://preview.redd.it/h2l7yelk5ekh1.png?width=999&format=png&auto=webp&s=ce82ab4f8e89112409addaa9610a176955974b2a

So yeah "apparently" he ordered it by mistake via credit card and now idk what to do

Pls help me i cant afford this shit tech which i'll not even use once

It was delivered today and my father received it think of something else(ordered a phone for my mother and it was the same amount) after opening the box he realized its something else and asked the delivery which he said that u can just return it dont worry ( my father was at work so didn't argue and took it as he thought it can be returned
but at night i checked and there was no return option on the app and the customer care guy told that the credit card thing will be straight up declined cuz pin was used otp was given and all
pls tell me any way i can return it and get my money back😭😭🙏

tldr: ordered an tab by mistake and want to return it but amazon ain't helping🥀
and please the least you can to do is an upvote it will help in better reach

Tried ordering something and realised there is no paying through upi or gpay anymore . Only NetBanking cards and Amazon's own upi which I'm not touching with a ten foot pole.

Kinda sad cuz upis pretty recent and seems to be being phased/ pushed out in the favour of NetBanking.

Even In malls they've asked if you want to do NetBanking instead.

P.s never had the c.o.d option since covid . Luckily haven't had to use Amazon much cuz of zepto / blinkit etc having most of the things I need recently.

I had ordered a vacuum cleaner from Amazon.

I thought the open box delivery meant that the box would be opened in front of us but the box was delivered as is opened.

The delivery guy kept saying it's open box delivery.

What's going on, when did open box delivery started becoming truly open box delivery?

Last month I had ordered a laptop through EMI using my uncle's credit card. The delivery guy just called me once, I couldn't pick up and I called him back withing few mins, but he didn't pick up my call and eventually cancelled my order. Then sent me two separate refunds (67,915 and 149) but the amount debited from the credit card was 68,263.

Since there's a difference the Bank's system didn't consider it as a refund. Now I'm still paying EMI for it, Amazon customer support keeps on insisting me to ask the Bank (Axis Bank) to cancel the EMI, but I can't cancel it because I'll have to pay some penalty charges.

Btw hope you guys know how the No cost EMI thing on Amazon works.

Please help me find a solution for it guys. Amazon customer support says they can't do anything, we're sorry. But at the end of the day I'm the one who's gonna lose money

I can neither cancel the EMI (due to penalty charges) nor I continue the EMI, cause I'll have to pay the intrest too

I ordered an electronic item worth around ₹35,000 from Amazon. Unfortunately, I had an issue with the product and decided to return it.
I created around six return requests in total. During the first four attempts, the delivery/pickup person never came on the scheduled date. I contacted Amazon customer service multiple times, and they told me that they were processing an advance refund and would create another return request.
On the latest return attempt, the pickup person actually came, but I was not at home at that moment. I told him that I was unavailable and asked him to reschedule the pickup for the next day.
However, instead of rescheduling it, he marked the item as “pickup successful”, even though I never handed over the product to him.
Now I’m worried because the order is showing as picked up even though the item is still with me.
What should I do in this situation? Should I contact Amazon immediately and ask them to correct the pickup status, or is there anything else I should do to protect myself?
The item is worth ₹35,000, so I’m concerned about what could happen if Amazon considers it successfully returned even though they never received it.

A couple of months ago, I purchased a PlayStation Network (PSN) gift card through Amazon. Unfortunately, the gift card turned out to be fraudulent/invalid. After a lengthy back-and-forth with Amazon, I eventually received a refund.

However, the refund was issued as Amazon Pay Balance rather than being returned to my original payment method. I have now found a reputable seller and am trying to purchase a replacement PSN gift card, but I have discovered that my Amazon Pay Balance cannot be used for this purchase.

At no point during the refund process was I informed that the Amazon Pay Balance would come with restrictions that could prevent me from using the refunded money for the same type of product I originally purchased.

This is especially problematic because I am not an Indian resident, so Amazon Pay Balance has very limited practical use for me.

What are my options here? I talked to support via live chat and I’ve been transferred over 10 times. Nobody wants to help me

Hey everyone,

I wanted to share a scam that just happened to me during an Amazon phone exchange to see if anyone has faced this, and to warn others.

I ordered a new phone on Amazon, and my old phone's exchange value was confirmed at 15,500.

When the delivery guy arrived, he ran the assessment and showed me a QR code, claiming the value was reduced by 1,020 due to scratches and dents. He asked me to pay the balance amount.

Here is the shady part: he asked for the payment on his personal UPI QR. When I objected, he said it was standard process because he is a 3rd-party vendor. I trusted him, made the payment, and gave him the delivery OTP. Instead of entering the OTP into his app, he just took a screenshot of it and left.

He didn't mark the delivery as complete until 2 hours later. I got suspicious and rechecked the assessment QR link. It clearly showed that the system had actually approved the full promised value of 15,500. The guy totally pocketed the 1,020 difference.

Has anyone successfully gotten their money back from Amazon in a situation like this, especially since the payment was made to a personal UPI? What should my next steps be?

TL;DR: Delivery guy lied about my phone's exchange value dropping by 1,020, made me pay the difference to his personal UPI, and pocketed the cash. System actually approved the full value.

small PSA, coz i assumed the 100-night trial followed the mattress

it doesn't. it follows where you buy it from

if you buy an eligible standard-size mattress directly from the SleepyCat website, you get the 100-night trial subject to their terms

same mattress from Amazon, Flipkart, quick commerce or another marketplace? SleepyCat's website trial doesn't apply

custom sizes are excluded too

the more i looked at Hybrid Latex vs Ultima Natural Latex, the more this actually mattered

Hybrid is properly firm. if you are coming from soft memory foam, the first few nights could feel completely wrong

Ultima is medium-soft. someone who has slept on hard coir for years could have the opposite reaction

SleepyCat asks buyers to give the mattress at least 2 weeks before deciding. i actually like that distinction because "this feels unfamiliar" and "this mattress is wrong for me" are not always the same thing on night 2

for a return the mattress needs to be undamaged and they ask for photos

marketplace discount can still be the smarter deal if you already know the exact model and firmness you want

but if i'm buying a mattress blind, ₹2k or ₹3k extra savings suddenly looks much smaller than having 100 nights to figure out whether my body actually likes it

anyone here actually used the SleepyCat trial, exchanged models, or almost returned one and then changed their mind after 2-3 weeks?

that experience is more useful than another policy screenshot