Amazon messed up my refund and I'm still paying the EMI. Please help me
Last month I had ordered a laptop through EMI using my uncle's credit card. The delivery guy just called me once, I couldn't pick up and I called him back withing few mins, but he didn't pick up my call and eventually cancelled my order. Then sent me two separate refunds (67,915 and 149) but the amount debited from the credit card was 68,263.
Since there's a difference the Bank's system didn't consider it as a refund. Now I'm still paying EMI for it, Amazon customer support keeps on insisting me to ask the Bank (Axis Bank) to cancel the EMI, but I can't cancel it because I'll have to pay some penalty charges.
Btw hope you guys know how the No cost EMI thing on Amazon works.
Please help me find a solution for it guys. Amazon customer support says they can't do anything, we're sorry. But at the end of the day I'm the one who's gonna lose money
I can neither cancel the EMI (due to penalty charges) nor I continue the EMI, cause I'll have to pay the intrest too