u/Coruscnium

Update: Steam Controller arrived missing 2 screws

Update: Steam Controller arrived missing 2 screws

Hello! This is an update on the previous post where my controller was missing 2 screws (https://www.reddit.com/r/SteamController/comments/1thcx50/steam\_controller\_arrived\_missing\_2\_screws/ ).

I've received a message where they would like to RMA the entire device, but I want to decline. It's only two missing screws on the back plate of the controller, and I really want to keep it. Now that I have it, I want to keep using it and it seems generally just kind of unfair to expect me to ship the controller I already have off for an entirely new one (which seems like a waste too).

I've been seeing a good number of posts where people are receiving defects even from RMA, and I know this controller works so I want to keep it. I guess I'm just generally sure how I should reply here.

u/Coruscnium — 3 days ago

Steam Controller arrived missing 2 screws

Hello everybody! I'm one of the lucky recipients of Valve's new Steam Controller. However, I have one tiny, but glaring issue--it's missing two screws!

The missing screws in question are for the shell/backplate, at the bottoms of the grips. I looked on iFixIt's page and found the CAD sheet for the controller, and it says they use "M2x9 Delta PT T6" screws. I tried to look for these, but I seem to be completely incapable of finding these. I was wondering if you wonderful people may be able to help me find said missing screws (or a working alternative). I've already contacted Steam support, but I want to find these screws for myself and potentially other people if they end up in the same situation as me.

Attached are photos of the missing screws, along with a screenshot of the relevant part of the CAD sheet.

Edit: to specify, it arrived like this--I didn't lose those screws.

Edit 2: ten3six found the proper screws! The link to the search for them is:
https://us.screwerk.com/en/shop/grid/stp.html?L=9.00&d1=2.0&drive=T&head=B

u/Coruscnium — 4 days ago