Elderly fathers unfair DoorDash deactivation
My 65-year-old father’s DoorDash account was suddenly deactivated after failing a facial verification check — even though it was literally his own face. He has been delivering for DoorDash for 6 years with over 21,000 completed deliveries and has successfully passed every previous identity verification without issues. Then out of nowhere, one verification failed, his account was deactivated immediately, and his appeal was denied with no real explanation. This has completely devastated him because DoorDash was his main source of income. We’ve tried appealing and contacting support, but we keep getting generic responses and no actual help. Has anyone else experienced something similar with DoorDash facial verification or wrongful deactivation? Were you ever able to get the account reinstated? Any advice would really help right now.