u/CrazyLADY5789

From the UK and I have fairly basic insurance from general and medical.

I need a treatment doing in the UK and booked in with a consultant and paid intending to claim back. When I submitted a claim they said I need a referral from my NHS doctor?

Obviously don’t have an NHS doctor but I assume my GP here is fine? Will they just write me a letter for my insurance?

Sorry if not the right place to ask but I’m very confused.