u/Creative-Anxiety-336

Hello, I am travelling abroad for a month and I have ran into a problem: my Surface Pro Flex Keyboard ran out of battery, and now it's not turning on. I have tried connecting it, cleaning the connectors, restarting, rebooting, reverse connecting, and nothing is working.

I am wondering if this may be somehow related to the fact that I'm not using the factory charger but a Ugreen 100w + 100w USB-C cable? I'm just guessing that somehow this makes the Surface not allow to pass energy to the keyboard. Does that make sense?

Has anyone had a similar issue? It's a Surface Pro 11 that I'm using.