OVER IT
I’m dying to leave this department/store. The entitled customers, the shitty scheduling, etc.
How do they expect closers to come in and help catch up with orders, take temps, do hand offs, flash orders, clean the department, oh and pre-picks all by themselves? It’s ridiculous. They want to force one person to do the job of three people.
Then I have to answer and explain shit like this during a flash order. Mind you this customer placed a flash order 30 minutes before and then cancelled it because she wanted to add things onto her order… it’s a FLASH. I’m not adding shit. So she called and requested it be cancelled and then resubmitted a new order and had service case chicken ordered but the butcher was gone and had put everything away.
Idk you guys, I just don’t understand. One of our PICs had someone throw bags in his face the other day too. Is online ordering creating this type of entitlement and poor customer behavior? The store cares so much about COE but what about employee satisfaction and experience? 0/10 for me.