Capacity - Safeway
I’m a lead in a smaller store in a city with more than a few Safeways (and other grocery stores). I enjoy being challenged a bit by my job so I asked corporate to put our item capacity at 100 per hour.
As I rarely actually run into that much demand, it has not been a problem. However, lately I’ve been having item counts exceeding 120 per hour. At least once a week, sometimes twice in one day.
I’m aware that flashes do not count towards item capacity. But today was 150 three different times.
(Tangent: With the ESL tags now a thing, the other departments promptly lost all but two of our scanners. I had eight originally.)
Today, my second scanner had once again disappeared. I was the only one who knew or could do DUG. Because even if I had a back up option they couldn’t do anything. The departments all claimed to not having the second scanner.
I’m trying to figure out how item capacity is calculated. The odd 300 piece order is fine but having five 30 piece orders due in an hour along side handoffs is a bit much.