r/DriveUpandGo

We were super busy for a little while, but then me and my co-workers got sent to go help on the Osco side. It was nice actually

My phone says

1011 Items and 65 Orders

And we're definitely absolutely positively still not on the 2:55s with about 14 people

What about you guys?

Someone should remind the assholes who came up with and place Flash orders about this

We got a visit from our OM, we don't like them... at all. She decides to "help" with handoffs but after seeing 30 open orders amongst a team of 5 (about 600 items), she dipped to write emails. Nothing crazy, just a funny story about our OM.

I love it when people are in charge of something they have ZERO knowledge or experience with, just to disappear when they realize how hard it actually is.

Any assistant managers here? I’m assistant for my DUG department and I swear I’m expected to do more than the actual manager but paid less. My time off requests have gotten denied because it was “too busy” and because im a manager my time off requests are only requests. my manager is now going away for like a week so the higher ups are not letting me take my usual days off because they want one of us there everyday. making me work for over a week without a day off. I’m also not allowed to leave unless we are 2+ hours ahead and have to check in with my directors before I leave. If I’m scheduled to leave at 2, and one or two orders due at 2:55 come in even if I have 4 other shoppers and 10 orders or less left for the day, they don’t let me leave. I don’t even get a bonus but my manager does. I can feel myself burning out already, I skip my breaks almost everyday because I know if I take a break I’ll be stuck there even later. I’m just so tired of it.

If ANYONE HAS 5 STARS THIS WEEK

YOU DON'T ANYMORE

(unless your low volume , then pour one out for us)

Does anyone else have a lead that gets away with being trash just because they are a fast picker?

Before I rant, I had no idea this sub existed and it is such a relief to know that everything I’ve hated about DUG in the past 4 years as an assistant manager seems to be universal. Will corp. ever listen to us though? Of course not!

I have so many things I want to rant about now that I know there's finally a community that will understand me for once. I'm so tired of filling up journals and what feels like screaming into the void.

I wanna start by asking if anyone else's store uses the DDSD program (not sure exactly what it stands for, but I can imagine it's "DoorDash something something") The way I understand how it works from reading emails is that if a customer places an order when our order slots are full, the order gets outsourced to a Doordash shopper to do it.

It sounds good on paper, less work for us, but i'm realizing that it actually benefits nobody but the company's profits (go figure). For starters, the customers have no idea that this is happening when they place the order as far as I'm concerned, and according to our store's district DUG specialist, we are not supposed to disclose this to the customers. If they call to complain about a DDSD order, I'm supposed to apologize and tell them that I'll speak to the shopper (as if I have any way of knowing who the hell it was).

The way our department is advertised over the store's radio is something along the lines of "Save time in your day by having our professional in-store shoppers prepare your groceries." False advertisement right there if you happen to get a dasher with one brain cell shopping your order. These people are not trained properly to do our job and it's evident with the amount of angry phone calls I've been receiving since this program was launched. One of them straight up put half of a customer's order out of stock for example. Despite being told not to tell the customers the truth, I always do because I refuse to take the blame for something that I could've done correctly. The customers are of course always shocked and confused after learning this.

Is there something I'm missing with this, or is it all just another shady practice in order to keep making money off orders without having to hire and pay more employees? The latter is all I can see this as and the least they could do is just disclose this to the customers and have Doordash deal with the complaints.

Customers are receiving poorly shopped, half-assed orders, DUG employees are taking the blame, and the company and all the soulless, corporate husks get richer.

https://preview.redd.it/jcyen5tj6w9h1.jpg?width=3024&format=pjpg&auto=webp&s=4b11e9cba087d5eaa1cb21c1e47de7df1d968366

Anyone watching the World Cup? Was at a game yesterday and got PTSD from the score update chime. The sound they play in the stadium is the same as what plays prior to “DUG customer waiting”. Just wanted to see if anyone else noticed

i’m considering moving to sam’s club but i’m not 100% sure. has anyone here worked there before that could give some of their insight?
i currently get 19.80 an hour here. been working 4 years. get guaranteed 40 hours but my schedule is usually all over the place. work is stressful but i can come home and forget about it.
sam’s club offered me a tire tech position. i’d get around the same pay. but my worry with sam’s club is getting fired and not having a union to be protected by… here i know for sure i wont just be fired. i’m looking for a new job closer to my college field (auto technology) but im willing to wait to find something better. opinions?