u/D-A-Orochi

I can't seem to stay logged in on browser?

Usually once I scan the QR code on the browser, I stay login even if I close the tab and then open XHS again some time (as long as it's the same browser). Dunno when it happened, but now every single time I open XHS on browser it's asking me to scan the QR. Good for security, I guess, but it wipes my search history and also inconvenient.

Does anyone know how I can stay logged in like before? Like do I have to find some setting to recognise the browser as safe/trusted device? Also in the mobile app it doesn't detect my computer browser on the "device history" at all, so the only "active" session is only the mobile app. Even when I've already logged in on PC. Maybe that's related?

Update: After contacting customer service, they said Web platform is currently limited for users outside China. They didn't say if it's an error or a new policy. Anyway, at least I know the reason and not because my account is in trouble.

reddit.com
u/D-A-Orochi — 5 days ago