I've dropped a message to support but I want to reach out here too because I'm wondering if this is a common issue or if I've gotten a bad card reader.
My microSD card is a Lexar Silver 1tb card, and when I first tried to insert the card it legitimately felt like it just didn't fit in either orientation. I looked up a video as a sanity check to make sure I wasn't being silly and found the correct way to insert it, but the card makes a tangible scraping sound and feel when inserting, and especially when removing.
It's just aesthetic damage by the looks of it, but the reader is now permanently removed.
This wouldn't suck quite so bad if I didn't also have a consistent dropping-out issue with the 1tb ssd expansion card every time I try to write to it. I'm a bit disappointed in the expansion card quality, really. The microSD card slot also drops out too lol. I don't think it's an issue with my actual device but I'm starting to get a little worried. Everything else works, I think.
Would love to hear from people who have, or have not, had any issues about the above so I can get some idea if I'm just unlucky here. Many thanks.