r/framework

I am able to locate some framework laptop 12/13/16 parts on that well-known Chinese online market. Maybe useful for some people. So this topic is not about some specific shops on that online market. This topic is about the whole online market. just search relevant keywords on that online market.

Here are some of parts that I found and their prices in usd to give a general idea. they might be out of stock

12 keyboard $7

13 CNC aluminium display case $21

16 rgb keyboard $14

13 bottom cover $26

13 61wh battery $26

13 round corners 2.8k display $41

16 whole upper part: case display camera hinge: $102

As per title. I usually keep my fw plugged in so this problem might be there for 3 days as well as two weeks.

The module is properly plugged in. As a matter of fact if I slide it out I get the “missing input modules” message.

The keyboard works just fine. I took off the mid plated, put I back and still nothing.

I dual boot win and cachyos and no sign of presence. It just does not exist.

On a side note I do not use the original touchpad plates because I didn’t like the side bars.

Everyone knows the Ship of Theseus, whether a ship is the same ship if parts are slowly replaced one at a time. With Frameworks repair and upgrade abilities, and the company being relatively new, how much longer before we see laptops with the internals, and even externals, to be completely different than to what was originally purchased? And should we consider them to be the same laptop?

I had initially put down a pre-order deposit for the Framework 13 Laptop Pro, and I had gone with the DIY just because it was, at least for the starting prices, cheaper than the pre-built option. Recently when I was of looking through the website and checking out the pre-built option, I saw that when choosing the Ultra X7 chip (which is the configuration I also chose on my DIY model), it came with 32 GB of RAM standard. I then checked, and with both laptops having the following specs: Ultra X7 358H, 32GB Memory, 1TB Storage, and Linux/Bring Your Own OS,(and the translucent black bezel cause it comes with the pre-built and I want it anyways) the Pre-built price is $2,099 while the DIY price is $2,223 (this is selecting the cheapest 1TB storage on the site). Is there a difference in the memory or mainboard provided with the DIY than the Pre-built? I feel like I'm making some kind of mistake.

I am willing to trade my macbook air m4 for the new framework 13 but I am used to my MacBook air not losing battery when I just close the lid so I can restart over where I left, anybody know how much battery will the x7 358h consume when I just close the lid of the laptop?

O love the framework but want a 2in1 as my second computer, the one I use during travels, etc. So I am split between pro and 12 because I want the pro features but the 2in1 setup.

Is there a new F12 coming up, or maybe a 13 pro 2in1?

Thanks!

I have 3 250GB storage expansion cards.

If I don't write anything to them they are mostly fine and read speed is reasonable, a.k.a. better than HDD speed. If I write anything, however, the cards will very quickly overheat and throttle to the point they are much slower than a spinning disk.

A sequential copy of a 50GB file to the card would start at ~300MB/s, drop to 150MB/s seconds later, and 15-20MB/s after 1-2 minutes. At this point the card becomes slower than a spinning HDD across a USB 2.0 cable. The bad performance under throttling also makes running windows installation a pain & gives sporadic problems running linux distros.

I am aware FW tried to fix the problem by adding a thermal pad. I have opened the card assembly and verified that the thermal pad is there. And my room's ambient temperature is not particularly hot - just around 25C. This behavior is shared across multiple different host machines, so it's not like the FW mainboard conducted too much heat into the card.

Does anyone have the same problem & how do you deal with it?

Some ideas:

- I noticed only half of the NAND is padded with thermal pad because the exposed metal on the card's casing does not extend below the other half.

- The controller side has no thermal pad and facing towards plastic casing. If the drop in performance is from controller overheating, maybe I can try to swap the USB-A card's metal lid onto the 250GB and add a thermal pad there?

I'm really wondering if i should get a framework 13 laptop or a X2D combo and ams 2 pro (alr own the a1). The framework has a Intel Core Ultra 7 155H and 64GB RAM, along with 1tb for around 1k. Prob gonna sell the ram. Have to pick one or the other. I don't fully need a laptop right now, but i travel alot and its mainly gonna be for school. I want to also do a little gaming. The games I play do run on the 155H (tested on a friend's framework). I do like the idea of having a 2nd 3d printer, but i dont print asa or abs or anything that needs a enclosure. I do have 2 ams 1s for 8 color printing alr so might not need it. I really want to know what do you guys think abt it. This will be cross posted on a few subreddits btw.

I wanted to share my current support experience to see if anyone has faced a similar bottleneck or has advice on how to get an update. I’m in very early stage testing of Framework desktops for a business deployment; we already have one trial unit live, but the second arrived DOA with constant GPU crashes and artifacts.

Initially, the support team was fantastic. They were very responsive, walked through troubleshooting, acknowledged it was a hardware fault, escalated the ticket, and confirmed no further logs were needed. However, since that escalation, communication has completely stopped. Despite polite follow-ups, I haven’t received any updates regarding the hardware service review or a replacement unit.

This is becoming a major roadblock because the hardware is tied to a professional timeline. It is particularly frustrating because the B2B sales team was very quick and efficient, and the support side has left us hanging mid-resolution. I really want to advocate for Framework in our workplace, but this communication gap makes it very difficult to justify a wider rollout.

Has anyone else experienced a sudden drop-off in communication after a ticket escalation? is it normal? If anyone has any advice for me I would be very appreciative

I was curious what the shipping times are like for Australia? Has anyone from here (Aus) bought one recently, I bought mine back in 2022 and can’t remember how long it took… I was wanting to get my wife a FW13 (standard not pro) for her birthday, and just want to know how far ahead I should order.

Hello,

i'm right before returning my macbook air m5 and buying an framework. I have some questions:

According to the techspecs the HX370 in the 13 pro has the following power modes:

- efficiency 15w (25w with boost)

- balanced 25w (33w with boost)

- performance 30w (35w with boost)

But on the 16 model its:

- efficiency 30w (36w with boost)

- balanced- 40w (48w with boost)

- performance 45w (54w with boost)

So my question is: how big is the real performance difference between the two models? Especially on the efficiency mode the bigger 16 model can draw 2x power.

My second question will be: is the 16er model quieter than the 13 pro since it has the better cooling system? The laptop would sit docked to my desktop monitor like 85% of its time so weight of the laptop isnt really important. But i'm a little bit sensitive to fan noises. But if the frameworks are quieter than my schenker work 17 m23 with Intel Raptorlake 1340p its fine. My schenker laptop is louder than my vacuum cleaner, lol.

Is there a project by someone to build a USB-Dock or even KVM-Switch that uses Framework Expansion Cards? Would be great for custom port configurations But probably quite bulky or only with a small amount of ports....

Edit: I could find one project that seems to be in development:

dockframe.com

but no idea if it's also a KVM-Switch and when it could be available

Hi, I'm a cybersecurity student at University, and I've been in the market for a new laptop. I'm already on the preorder list for the Framework Laptop 13 Pro, and I really like the idea of being able to run Linux natively. However, I feel like I'm overassuming how important it is to run Linux natively as a cybersecurity major. I just discovered today that if I trade in my current MacBook Air, I can get the M5 MacBook Pro for about $1,500. Now I'm really on the fence between being able to have a Linux-designed and designated laptop versus another machine, which is about $700 cheaper and has multiple times the performance of the Framework. Both of these machines would have 32 GB of memory and 1 TB of storage.