u/gfieldxd

I ordered a framework 13 pro (batch 4), which should have started shipping recently, but the tracking link I received 4 days ago still isn't working. I have tried to contact support about this twice (once over email, once through their support form) and after 2 days (1 for the support form) I haven't received anything but a single automated email. I may just have to be more patient, but is anyone else having an experience like this?

I thought their customer service was better, and while they are probably just very busy, it still feels like I am being ignored, and my laptop got lost before it got sent out. With the batch delays, a possible shipping issue and slow support may just slow this delivery enough that it won't be in time for the new school year, and while that is a risk I took by going for a pre order, it makes it really hard to recommend to others, and trouble me a lot in the process.

As the title said, I am an idiot. I spent 4 hours on a project (a boarding ticket design for a ride on a flying carpet for a camp I volunteer at), which may have been at a working size of 20GB due to stupid choices in the canvas size. I generally only work with programs that have some form of autosaving, so I forgot to save during these 4 hours. Instead of saving when I finished it, I got curious and tried to export it to pdf first.
Since then GIMP has been on not responding.

I don't want to close it just in case it is just slowly working through putting everything in a pdf, but it has been stuck on using 41% of my CPU and 9GB of my RAM ever since, with only small fluctuations.

Is there anything I can do to save my work? I vaguely remember GIMP recovering some files after a crash, but am not sure about that. I am running Windows 10, so sadly no Linux tricks