u/DaGimpster

I saw couple other post this as well, I'm hoping the more they see this- perhaps they can be bothered to fix the system.

I have been unable to reliably use the Miles and More App or website or the LH app to book using my points for at least 12-14 months now. I know I'm not alone on this, this is a common post on here and rewards groups/forums.

I have done all the usual work arounds like enable MFA, re-install the apps (that did work once for me) but nothing is working for me anymore. It doesn't matter what class of service I choose either.

Lufthansa - you are the flag carrier of Germany, please act accordingly and fix this.

DOT form link: https://airconsumer.dot.gov/consumer/s/complaint-form