r/milesandmore

Hi everyone,
Has anyone else been having issues logging into their Miles & More account for the past week or so?
I’ve been completely unable to access my account, either through Miles & More or Lufthansa 🤨.

I tried: Logging in with my service card number + PIN, Logging in with my email address + password
Resetting my password

The password reset process actually works at first: I receive the reset email, click the link, and then receive the one-time verification code on my phone. But after entering the code, I just get an error saying that something went wrong 🤦🏼‍♂️

I also called the Senator Hotline. They weren’t able to identify the issue because, interestingly, they can access my account normally using my service card number and PIN. But when I enter exactly the same credentials myself, I can’t log in.

It’s been like this for about a week now.
Is anyone else experiencing the same issue with Miles & More / Lufthansa login at the moment? Or has anyone had this happen before and found a solution?

Thanks a lot for the help 😊

Hi,

I have about 70,000 miles on Avios and would like to convert these to Miles and More. Doing some research online, I only found the Marriot Bonvoy way (convert to Marriot Bonvoy points and from Marriot Bonvoy to Miles and More).

The issue is that this will only give me about 15000 miles for the 70000 avios I have, is there another way to transfer these?

Thanks in advance!