u/Daladia

Hi,

So i'm basically managing a dozen of accounts for my clients. And recently, every logo i tried to add the to campaign/account level for the last 2 weeks are stuck on "pending under review".

- I've checked the format, its fine.

- size (i tried 1200x1200, 800x800 and 400x400).

- I tried to import them directly from website files / Upload them directly, same.

They're not being approved/refused, simply stuck on review for more than 15 days. I got the same problem on 10+ clients accounts that are not connected together by any ways. And now its really becoming an issue !

I've contacted the support on April 20 and no answer yet.

Any idea or tips i could try ?

Thanks

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u/Daladia — 22 days ago