Before you start online coaching...
When I got into this industry fourteen years ago, it was common for trainers to dream about having their own gym one day. For many new trainers getting started today, that aspiration has shifted to online coaching. And most of them want to jump straight into it without ever training anyone in-person first.
There’s a lot of BS out there when it comes to online training. So, I thought I’d share some practical advice for any trainers here looking to start coaching clients online. This is based on my own personal experience, working with clients in-person for the past fourteen years and online for the past seven.
You need a service before you can leverage one
Everyone is different, but I'd argue you should train people in-person for at least five years before you even think about going online. Your communication and coaching skills are developed in the gym, actually training people. Not sitting behind a laptop. Without those skills, there is nothing separating you from a free program anyone can find on Google or ChatGPT. Putting "Online Training – Apply Now" in your Instagram bio will not bring you clients.
Training yourself and training other people are two completely different things
You probably started going to the gym, got some great results, and now people are asking how you did it. That's a great start. That said, just because you know how to work out doesn't mean you know how to train other people. Apples and oranges.
The beach doesn't exist
Contrary to what the fitness guru douchebag might have you believe before signing up for their $5,000 mastermind to "10x your business," online coaching isn't sitting on a beach watching the money roll in while you do nothing. 99% of those "fitness business coaches" trying to sell you on their mentorship program are failed trainers telling other trainers how to be successful. They paint a picture of a lifestyle that simply doesn’t exist.
Online coaching is just as much work as training people in-person, if not more. Programming, check-ins, filming instructional videos, acquiring clients, retaining clients, posting content, building an email list, providing check-ins and accountability. The list goes on. There are plenty of trainers who crush it online. For most of them, it was a natural progression from their existing in-person business, not the foundation.
What does your ideal day actually look like?
Most of us became trainers because we love being in the gym, interacting with people face-to-face, and building relationships. Not sitting behind a laptop all day. If that were the case, we'd all have office jobs.
In his book Deep Work, Cal Newport talks about lifestyle-centric career planning. Picture your ideal day, then build your business around it. If your ideal day is being in the gym helping people, it's worth asking yourself honestly whether online training will actually fulfill you, or whether you're chasing it for the wrong reasons.
Not every client is an online client
Online training works for some clients, but not all of them. Many people work with trainers specifically for the accountability and social aspect. They wouldn't be going to the gym at all if they didn't have a scheduled appointment. Many of them also need in-person coaching to make sure they're training safely and effectively. That being said, this type of client wouldn’t be a great candidate for online coaching. They won't follow the program on their own, and if they do, they probably won't do it correctly.
Before you go online, take a look at your in-person clients. How many of them are actually good candidates for it? Are there any that would be going to the gym, regardless of whether or not they had a scheduled session with you? Do any of them already have great technique, can push themselves on their own, are self-accountable, and can follow a plan you lay out for them (whether it's homework, etc.)?
How to know when you're ready
Make the decision to go online based on current demand, not projected potential or best-case scenarios. Ask yourself:
- How many sessions are you doing every week?
- Do you have more demand than you can handle?
- Do you have a waitlist of clients wanting to train with you in-person?
- Have you explored semi-private or partner training to expand capacity first and leverage your in-person services?
When you've genuinely maxed out your in-person schedule and built a solid client base, then it might be worth thinking about online training as an extension of what you've already built.
How to transition your first clients online
The easiest first online clients are the ones you already train in-person. Look for clients who are self-accountable. They'd be in the gym regardless of whether they have an appointment with you. They work hard, take feedback well, have solid technique, and trust you. Those are your best online clients.
For example, a client who trains with you three days a week might shift to once a week in-person plus programming.
One of the best things you can do as a trainer is teach your clients to be independent. Equip them with the tools and knowledge to walk confidently into any gym and get a safe, effective workout on their own. The clients who get there are usually the ones who transition online successfully.
Bottom Line
Online training can be a great addition or progression to an existing in-person business. But it's usually an addition, not a foundation. Build the foundation first before you even think about going online.