u/Dangerous-Fun6944

I’ve lived at Lago Vista Apartments in St. Charles for a while and have had several brown recluse spiders in my unit. I’ve paid the required pest control fee every month, but I’ve only been notified of pest control coming once.

I recently saw a comment in the tenant portal saying residents have to ask the leasing office to be added to the pest control list. I was under the impression pest control came monthly, especially since we’re charged a monthly fee. The lease doesn’t specify how often spraying is done.

Does anyone know how the pest control service is actually supposed to work?