Thoughts on constantly accepting “bad fit” deals
Hi!
I’m still relatively new to the SE space with about 10 months of experience, but something I’ve noticed at least with the company I am with our sales reps and sales manager basically go for any deal even if the deal doesn’t fully align with our company’s core business. I’ve been looped into a few deals where our development team would need to custom build a lot to meet customer requirements which then no longer makes the deal profitable from the amount of development time spent. I’ve also been in situations where a deal was accepted, but the timeline to complete the deal for the customer was completely unrealistic to meet delivery requirements in time.
In these situations I have been vocal multiple times even before a contract was signed, but the sales manager is more concerned about revenue and closing deals even if we will ultimately under deliver to the customer.
I’m curious to know if others have experienced similar situations and what their experience was like. Also curious if this is just normal in the SE space. Unfortunately this experience is my biggest pain point and is the most stressful part to handle due to the balance of maintaining customer satisfaction while knowing we won’t be able to meet their expectations from the signed deal. I enjoy most of the other parts of being a SE from my experience so far, but this pain point to me does not feel sustainable in the long run.