Banned due to game moderation.
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Hi all. I don't know which roblox subreddit I should post this in so I figured I should post it here. I just wanted to express my anger out of being BANNED due to the reason of having "sexual content" in a roblox game i made. I have not a single clue what Roblox is talking about since my roblox game is a roleplay/showcase game. I have reached out to another developer friend of mine which helped me out.
For context :
My game was moderated around mid to late april of 2026. It had been locked because roblox found some "scams" in the game. Even tho it didn't have a currency system and it was simply just a showcase game.
I sent an appeal in April 23, I got a response in April 26 which was unsuccesful. I sent another appeal. I received a response in April 27, which was unsuccesful again, I decided to just tab out because I was getting annoyed by then and had no hope.
Fast forward to May 2 where I sent another appeal. I had no hopes for this one, So I just let it. Around may 13-15 I was checking my gmail and I didn't realize that they had responded to my appeal in May 4 & 5. In the fifth of May, I received a message which let me know that my game contained stuff against the Roblox TOS. The message states that I had to remove the "illicit content" inside of my game, I had no idea what the heck it was until I realized it was just a wine bottle, which I used for decoration.
Regarding the scam thing, and I quote- "Following a review of the moderation action taken against Experience ____ for scam, we have determined that the 'Headless Horsemen' asset within the game servers contained unauthorized functions associated with scamming."
And regarding the May 4 message, It was something about a Right-Of-Erasure request on a User ID.
I genuinely have NO idea what they were talking about.
So by this time I was like "Oh, So I can edit my game now, right?" WRONG!! They gave me a notice so that I could remove something from my game, but wouldn't let me access it through roblox studio. Because when i tried to, It would say that it was still locked.
I was getting anxious and stressed during this time, so I asked another developer friend of mine for help. He just told me to delete the User Id, but I couldn't find it in game, so I think Roblox handled it.
May 16, I sent an appeal on not being able to access the game even though the moderation was lifted. May 17th, I got a reply. They were nice enough to FINALLY let me access it. And said that the moderation action had been removed/adjusted from my account.
So I thought I was finally in the clear, and I could go back to editing my game and publishing it. After spending a few hours on roblox studio, I decided to rest up and sleep,
May 18th, I checked on my roblox to find that it had been SUSPENDED for SEVEN DAYS!!! and the reason for it being suspended was due to sexual content found in my game. There was nothing even remotely sexual inside of my game. So it probably has to do with a free model again.
I sent two appeals which were denied, and It said that I've reached the maximum number of appeals for this game and that I can no longer appeal.
Honestly this just sucks, all I wanted to do was make a vintage house showcase game, and for my hard work to be just tossed in the trash like that due to bad moderation makes me sad. If anybody can help me out, please do leave some comments :<