u/DawsonDDestroyer

PC Won’t Work After Windows Update

PC Won’t Work After Windows Update

My PC updated windows 10 on the 13th, 14th, and 15th, before the update on the 15th I’ve had no issues. I’ve also had this PC for a couple years and haven’t faced this issue. I’ve also never swapped or added any parts, it’s a stock prebuilt.

So I can start up my PC like normal, everything starts off normal for about 2 minutes, then the PC completely freezes. Tried leaving it on for a few hours two separate restarts and it doesn’t unfreeze ever. Tried restarting a dozen times now. I tried uninstalling the most recent update but it freezes before it can complete (still boots up afterwards and update no longer appears in the installed updates). I checked the task manager, nothing is under any load during or before the crash.

Just now tested if it happens whether or not I log in to the PC. Even on the desktop screen not logged in it still freezes.

My keyboard and mouse have RGB, when the PC freezes they remain lit up but on the keyboard; numlock, scroll lock, and caps lock do not light up when I press them. Additionally, if I unplug and replug either, the RGB no longer lights up.

Not sure what else to do. Trying to uninstall the update on the 14th as well currently.

PC specifications are in the picture. Window specifications are as follows:

Windows 10 Pro
Version: 22H2
Installed On: 2023-06-09
OS Build: 19045.7291

Edit: when I try to enter the bios I just get stuck on a black screen but I can boot up normally and get in but it will freeze after about 2 minutes.

Update: Able to boot into safe mode by holding shift after pressing restart. No crash after idle for ~10 minutes.

u/DawsonDDestroyer — 6 days ago