u/Dazzling_Volume3396

What's wrong with zepto with this particular product? Btw I did complain and here is zepto's exact response.

Thank you for reaching out to us. We truly appreciate your time.

Please be assured that all our products undergo strict quality checks before dispatch to ensure they meet our freshness standards. Upon reviewing your concern, we have verified that the product delivered was in proper condition at the time of dispatch.

As the product aligns with the description on our app/website, we won’t be able to process a refund or replacement in this case. However, we truly appreciate your feedback and will share it with our team to ensure continuous improvements in our quality processes.

We truly value your association with Zepto.