u/Deadhand1987

Hi all! We have a 2025 i5 model 60, and it is sitting at home on the home charger. Unfortunately, the charging port handle will not release. I have tried everything for the last 4 hours:

• Lock and unlock with remote key start: multiple scenarios, sequences, etc.
• Unlock with the charging port mobile app
• Started the car, moved a few inches, shut down, etc etc
• Unlock with the emergency button next to charging port
• Said a prayer to the BMW gods (they referred me to BMW Assistance, where they were equally worthless)

I called the local BMW service center and the 1800 center - they were not able to help other than saying there was an emergency release handle under the wheel well, which would require taking off the tire. But they were unsure

Has anyone else come across this? Any tricks? Any past successes would be greatly appreciated. Thanks!