My account was hacked by a spam bot (safely recovered). Now my account's standing is at 'very limited' for the next two years. Discord support refuses to lift the violation.
I know this case is not as bad as a lot of people's on here, but I am still absolutely furious and would like to know if there is anything else I can do.
As the title states, my account was hacked by a spam bot that I have sine safely recovered. But shortly afterwards, my account's standing would change to 'very limited' and I would be unable to send messages, requests, etc, for the next 24 hours, and my standing would remain at 'very limited' for the next two years.
After a while, I did finally get in contact with (presumably) a human on Discord Support. I detailed the situation, and politely explained to Support how I felt this punishment was unfair, given this was as a result of a spam bot. Every reply by Support was essentially the same thing with a few words or sentences changed around, leading to the response shown in the last image of this post.
Given how inevitable it can sometimes be to suffer a hack, I find it extremely likely that my account will be suspended if compromised again within the two years this violation is supposedly scheduled to last. So any and all advice would me much appreciated.
EDIT: I have found the guide graciously pinned at the top of this subreddit and will be working through it in the next couple of days if nothing improves. Either way, any and all advice is still appreciated.