u/Decent-Display-7624

Hey all,

Has anyone had this issue with Fiverr? Support are being entirely unhelpful and telling me to get in touch with my local tax authority.

Basically I have two issues.

1. They overcharged me. The quote I received (I have screenshots) was about $10 cheaper than what I actually paid (and what appears on the receipt). They said it “happens sometimes” which frankly isn’t acceptable.

2. They’re handling tax from my country incorrectly which resulted in me paying an extra $100 on top of the quoted price + service fee.

They’re genuinely being really irritating and have admitted multiple times that they know there’s issues, but that either 1) the law doesn’t apply to them (it does) 2) or that this just happens sometimes.

I’m at a loss, I don’t want to chargeback because I know that will impact the seller (I was very happy with his service!) but they’re not giving me anything to work with.

Hey there;

Sorry if this doesn’t fit but I was wondering if someone could answer a question I have about gst? Basically I made a purchase and the advertised price was NZ$388.31 with no mention of GST being exclusive or service fees but when I got to the checkout there was an added NZ$62.43 GST and the NZ$21.70 service fee. Is that normal? I thought prices should be GST inclusive unless otherwise stated (this isn’t a wholesale business or anything either where you might expect it to be exclusive)

Thanks

Has anyone else noticed a serious drop in number of clients booking or an increase in clients cancelling? Or am I just unlucky.

I feel like every other week I’m getting a notification that someone needs to cancel due to the current state of the world, which of course I understand but my income is just in the toilet.