r/Fiverr

I gave a clear instruction of what I wanted. Ive been very patient with the freelancer.

He was unable to produce working code - He blamed not having the exact same screen to work from, So I sent him at my own cost a £40 display plus postage of about £20.

He has sent me many revisions and not a single one works as yet. Infact I have put his code into claude AI multiple times and fixed things he didn't seem able to.

I could have made this myself using claude - but I personally didn't want sub standard code and felt getting a freelancer would be higher quality. And I didnt want to put the work in myself.

I think ive recieved 5 versions that just do not work now... even tho he's holding my device that he should be testing on before sending.

This had a 20 day completion time on it - its now been 53 days.

But 2 or 3 weeks of that was waiting for the device to arrive to him so im not holding that against him.

Should I now be demanding a refund?

edit - just to add... i feel bad because i believe this freelancer to be a genuinely nice person and I believe hes put in the work but I feel its probably beyond his abilities. so I feel bad and wonder what the best solution is here...

i love how fiverr puts so much emphasis into their platform safety upon creating a gig and how we shouldnt leave fiverr to have safe collaborations, yet there are so many bots sending fishy messages saying they're waiting for an order asking me to click a link

On the support page, when you click on any card other than the customer support one, it redirects you there.

I have a client on Fiverr, and I built an Apify Actor that I think could be useful for them beyond the original project.

Instead of giving them the Actor itself, I was thinking of simply letting them use my hosted Actor directly. It seems like it would be much easier for them since they wouldn't have to manage their own Apify setup, and it could also become a small side income for me if they continue using it.

Has anyone done something similar? Does this comply with Fiverr's Terms of Service, or could it be considered an issue?

I sell on Fiverr myself (Pro, Top Rated), so I know how the platform works, which is why this one bugs me.

My girlfriend paid $280 for a book cover from a Top Rated seller. The gig was listed as sold with full commercial rights. Communication and delivery were fine, no complaints there.

Before she published the book I asked if she had the license for the font and the stock image used on the cover. She didn’t know, so she asked the seller directly. His answer: no license for the font, no license for the stock. So he sold the cover with “all rights” while never holding the rights to the assets he built it from.

We opened a case. First support level already closed it and said it can’t be appealed.

For anyone who’s dealt with this: how do you handle a seller who resold font and stock they never actually licensed?

I had an interesting experience on Fiverr today and wanted to hear how other freelancers handle situations like this.

I'm only a Level 2 seller, so I'm still at the stage where I'd be happy to convert more leads instead of turning them away. I had a client asking for Power BI training. We initially discussed a 5-hour package for $100, but during the conversation the request changed to 8 sessions for the same price.

Before the meeting, the client asked to see examples of my dashboards. I sent screenshots, but during the call wanted to see them running in Power BI. Unfortunately, my laptop was low on disk space, so it took me a few minutes to open one of the files. That's on me—I should have had everything open and ready before the meeting.

What bothered me wasn't the delay itself but the communication. While I was trying to open the file, the client repeatedly said I was wasting his time, and then left the meeting before I could finish showing the dashboard. After thinking about it, I decided not to continue with the project.

I'm wondering how more experienced freelancers deal with clients like this. Do you give them another chance, or do you trust your first impression and walk away?

I know we all have to stay professional and prepared, and I could have handled the technical side better. At the same time, this interaction left me feeling like the client came into the conversation already frustrated and looking to direct that frustration at someone.

How do you decide when a lead simply isn't worth pursuing?

Hello, so I've gotten 4.3 rating on my gig because my client was a poor communicator. My niche is Vocaloid and I make them sing/talk for clients. One client asked me to do a song. It is said on my gig that my "tuning style" is realistic however, I can customize it per request. That said, client sent a vocal reference that was robotic so I did just that when recreating in vocaloid. I also gave a custom offer where client can get UNLIMITED revisions for it. When I finally delivered the order, they wrote a review saying "I was expecting a bit more realistic performance" despite the reference audio being robotic and they also did not use the revisions i gave.

Hi everyone! I hope you’re doing well.

I recently moved out of Level 0, but my Success Score suddenly dropped from 5 to 4, even though I always maintain great communication with my clients.

The only issue I’ve had was one late delivery. Other than that, I’ve always kept my clients updated and worked hard to provide a good experience.

I’ve invested in Fiverr by subscribing to Seller Plus and also spending on Fiverr Ads. On top of that, I’m investing in growing my Instagram to bring more clients to my Fiverr profile.

I’m feeling a bit discouraged because I don’t understand what caused the score to drop so suddenly.
Has anyone experienced something similar? Do you have any advice on how I can improve my Success Score and get back on track?

Thank you so much in advance!

Essential premise: I work daily with clients from all over the world, and wonderful professional and personal relationships develop with many of them. It is not a matter of prejudice, but of real market dynamics that many freelancers clash with every day, especially on platforms like Fiverr.

While spending time in industry communities, I often read warnings about managing clients from certain emerging markets (such as the Indian market), known for being particularly complex to handle. Recently, I wanted to give a guy who contacted me a chance. Initially, there seemed to be a few "green flags": he immediately accepted a high rate, which I had deliberately proposed as a filter.

To protect myself 100%, I clearly specified in writing on the order invoice what was included and what was not, inserting the explicit phrasing: NO MIX, NO MASTER.

And guess what the disputes were about? Exactly: he complained about the fact that the track was not mixed. Despite me showing him the invoice and explaining that mixing & mastering is a separate service, it was no use. Angry reaction, disappointment, and, almost certainly, a negative review on the way.

Unfortunately, in many less developed markets or those with different working standards than ours, there is still a strong cultural gap in business management. Often, the basics of professional communication are lacking, and there are expectations to receive unagreed-upon extras, completely ignoring contracts and invoices. This way of doing things creates completely unrealistic expectations and unfair behavior.

My advice is to be extremely careful: sometimes, even covering your back with a written contract is not enough to protect your profile from the absurd demands of those who are not yet ready to operate in a regulated professional market.

I've tried using Fiverr's brief/project feature multiple times, and it's consistently been a worse experience than just searching manually.

No matter how specific I make the brief, I still get flooded with AI-generated copy-paste proposals from (let's say) all over the world.

I've tried things like:

• Specifying a required language.
• Restricting the seller location.
• Using the "Top Picks" requirement, or whatever it's called
• Adding very specific instructions to filter out spam.

It barely seems to make a difference. Most responses don't even appear to have read the brief.

At this point, scrolling through profiles myself is faster and gives much better results.

Am I missing some setting, or is this just how Fiverr Briefs work nowadays? Has anyone actually had good experiences with them?

I even get the samen AI sentences. So I now try to add an extra assignment 'repeat this sentence if you read it'. Doesn't help really.

I think this might actually be more help than advice now that I think of it, but I need both. I'm trying to create a profile, but anytime I try to create an overview, like a little blurb, I HAVE to use the AI tool to generate it?

I click "Post a project brief." I type my own, already thought out and written brief. WHY is the only option to generate a brief? I don't want you to take the words I've written Fiverr and churn them through the little AI bot to make something different and worse. I wrote the words how I want them.

This is a huge turnoff from the site that AI isn't even a pushed option but seemingly the only option for even creating a profile. Experienced users, is it even worth it? Is there a way to actually create a coherent, complete profile and briefs without using this AI mess?

[Advice] My succes score dropped without any reason

Hello,

I got two gigs, one for music production and the other one for mixing and mastering.

I'm doing this in a niche, specifically reggae/dub, so I do not get lots of clients, but I get constant clients and recurrent clients.

For one gig I got about 55 orders and same number of 5 star ratings. For the other one I got 39 orders completed and the same number of 5 star ratings.

I get people coming back and I get only good reviews and appraisal.

Suddenly my succes score dropped from 8 to 7, because one of my gigs has a metric that's pulling it down - ironically, it's the gig with less orders.

The customer support team didn't reply to my ticket in three days and their stupid AI chatbot wants me to review my Gig performance, but the gig performance is in Fiverr Plus, which I ain't paying.

Since my score fell, I got 3 more orders with 5 stars ratings, yet the stupid score is still 7.

Did anyone have this issues in the past? And if so, how did you get past it?

i’ve been freelancing full-time on Fiverr for a while now and things are finally scaling up, but my local tax situation is becoming a massive headache. i'm seriously looking into setting up an official corporate structure to make things smoother with legal stuff and separating my personal assets.

Wondering if anyone else tried this setup for their freelancing? curious how withdrawing to a business entity is working for u guys or if it’s just more trouble than it’s worth.

I feel pretty stupid because I messed up an order because I didn't realize that Fiverr doesn't display full PDFs. I missed half the instructions and had know idea. There was also another issue, both completely my fault. When I delivered the order, the client explained the issues, and there was unfortunately no room in their timeline for a proper revision. I apologized and scrambled to redeliver a version that day that at least fixed one of the issues.

I got a bad review, which isn't surprising. My question is, should I offer a partial refund? Should I reply to it publicly with context and an apology? Or just ignore it completely, live and learn? I'm leaning towards the latter but I figured I'd ask those of you who have experienced similar situations before. Please be nice I feel bad enough, lol

Please help im panicking. I just createrd my fiverr acount (idk how it works im dumb) and i thought someone placed an order and it send me to orderdock.pro and it says im still on fiverr when i press my icon on the right. idk if it is a scam but i placed my card info on it for payment but quicky went out when it was the 10 min verification timer. What do I do???? Do they have my card details? It looked really real

Honestly starting to lose it with Fiverr lately. This is a long rant and wondering if there are others facing the same issues as me, dealing with these type of clients.

Been on the platform for 5 years. I’ve decent good and some demanding clients — normal stuff, nothing too extreme I can't handle. But THIS month has been something else.

Two toxic and abusive clients. Back to back.

First one: Delivered the work. He asks for additional work, says I'm "money hungry" because I'm not doing FREE work for him. Had screenshots of our discussion of me explaining what's included in the order. Mind you, this is a returning client. In his last review, he says my price is "affordable" and now he's a complete 180°. He threatens to escalate, and order ended up being cancelled anyway. I lose everything. 0 income. Fiverr support? Basically no help. Just… move on and take the hit.

Second client comes in the following week.

I’m VERY clear from the start: Two options — full package or smaller package. He chooses the smaller one. Says he’ll “add on later if needed.” Cool, I sent drafts, screenshots — no issues. Then I deliver.

Suddenly: “Where is the rest?”

I explain again — that was NOT included. Extra = extra payment. That’s when he flips. Instant insults and degradatory words. Says my work is “AI generated,” “sh1tty,” calls me a “fraud,” a “bullsh1t designer.” I show proof that my work is not AI and I politely offer revisions within scope — ignored and more insults. Everything I say = “you wasted my time” "Yeah ask your sh1tty program to generate more AI images"

Then it escalates further to threats. Says he will report me and will “track me down.” Opens cancellation request.

And I’m stuck:

Cancel = I lose money again, 0 income

Continue = I get abused while trying to make it work, almost impossible

Support response? Not helpful. Says I can either cancel or continue the order with this guy. At this point I’m just drained.

I’m not a $5 gig seller. I charge mid-range, professional work, real clients… or at least I thought so.

I don’t know if it’s just bad luck or what, but this month alone has made me seriously question why I’m still on this platform. I’m tired of the scope arguments, the insults, the cancellations, and the feeling that sellers just have to “take it” or lose everything.

Not sure how many more of these I can deal with anymore :(

Hi all! I've been using Fiverr for a couple years as a creative scriptwriter, and even though I have never focused on it as my main income, I've achieved some nice results and even managed to become a level 2 seller.
I know this might not be the best of times for freelancing, but I'd love to push my profile into an even higher level, and I would love to know from others freelancer about how they climbed out of level 2. I'd love to know if thumbnails and videos and keywords really are the best way to advance.

Hello everyone, i am looking at fiverr for someone to remake/redesign/fix my website' but i have the feeling everyone is a scammer, what to do? I want someone with review's and samples but even a 1.5k review guy sounds like a scammer what to do, like i am new to this and need some small work done.

i have already compelted 4 orders from here, and so far she gave me 5 star, i'm thinking to not work for her anymore, and not accept this current order which she want's me to do, as i feel she might give me 1 star

need your advice what to do?
can she still create a dispute from fiverr support ? if i refuse to work for her, it was about building some automationa and now she wants me to do backup and restore to another vps in cheap.

Is not for you if you think it's gonna be 'easy' or 'fast' money.

Is not for you if you dont want to learn new things, at least the basics, for example of SEO or Positioning to make your gig stand out

Is not for you if you give up fast.

I'm almost on my first 10.000 US D since I opened my account for the first time on December 2023.

I made almost 400 from 2023 dec to oct 2024.

Then on december 2024 I pivoted my gigs, did approximaty 50-100 per month till sep 2025.

Since nov 2025 I been making 1000-1200 per month.