u/Deep-Camel-6390

▲ 43 r/Chase

Chase employees — can you look up a customer just by their first and last name?

For anyone who currently or previously worked as a teller or banker at Chase: are you able to search for a customer using just their first and last name, even if they aren’t physically at your window or in the branch?

I’m asking because I have a feeling that a friend of mine who works at Chase may have looked me up and shared information about my accounts with someone I’m talking to. I don’t have proof, which is why I’m trying to understand what employees technically have access to.

Can you search someone by name when they’re not present, and if so, is there a record/log showing which employee accessed their profile?

Thanks!!

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u/Deep-Camel-6390 — 11 days ago