r/Chase

For anyone who currently or previously worked as a teller or banker at Chase: are you able to search for a customer using just their first and last name, even if they aren’t physically at your window or in the branch?

I’m asking because I have a feeling that a friend of mine who works at Chase may have looked me up and shared information about my accounts with someone I’m talking to. I don’t have proof, which is why I’m trying to understand what employees technically have access to.

Can you search someone by name when they’re not present, and if so, is there a record/log showing which employee accessed their profile?

Thanks!!

I recently had a charge posted to my account for a TV streaming company.

I called Chase, and they told me the only way to refund and remove it is to cancel my current debit card, and reissue a new one. I'd rather not because this one is fairly new, and I just don't want to change numbers again.

My question is, how can someone use a debit card (for Peacock, they have NO customer service phone number 🤬) when it's typically a credit type transaction? No one has my card information except me.

I applied for a United Express card through Chase and so far have been baffled by their seeming incompetence and lack of support.

First, they sent me a letter saying they suspected my application was fraud. When I called the number in the letter I got a woman I could barely understand who said they would call me back, which they never did.

I called back several more times with similar experiences. Eventually I figured out they wanted to call my ‘verified number’ which is one I haven’t had in a decade. After explaining this they asked to submit my ID and other paperwork, which I did and told I would receive a decision within 7 days.

Instead I just got the first letter once again about my application being suspected as fraud.

Really questioning whether to pursue this further or just drop it. I would really like the United benefits but I am wary of dealing with a company with such terrible support.

Hi everyone! I just had a quick question for those that invest with Chase.

I am looking to open up a brokerage and slowly contribute to that account and build up to 5k to avoid worrying about minimums in my checking accounts.

For those that do this is there a minimum you need to buy VUSXX or can I purchase it in 5 dollar increments like everything else?

Thank you in advance🙂

I graduated a couple months ago and have some experience in wealth management with my internship and saw the PCB opening and applied and start in a couple weeks. Skipped the RB,AB. Any advice on how to succeed in the career?

I have a handful of rewards cards and realized I was constantly using the wrong one.

There are apps that tell you which card earns the most somewhere, but I knew I wasn't going to open an app and look it up every time I bought something.

So we built Payelle.

The idea is that when you're checking out, it automatically surfaces the card that should earn you the most rewards. No searching or trying to remember which card gets 4x on what.

We just launched and I'm trying to figure out if that alone is actually enough value.

Would you keep something like this installed just to never use the wrong card again and without thinking about it?

Or does it need to go further with merchant offers, coupons, discounted gift cards, etc. and figure out the best overall way to pay?

That's the part I'm trying to decide before we keep building. Seeking honest feedback.

I just opened the United Explorer Card a few days ago. I want to book a flight with points with the card member pricing, but my United account isn’t registering that I’m a cardholder yet. I read online that it can take up to 5 weeks for Chase’s system to communicate with United, but for most people it takes 1-2 weeks. What was your experience? Can I call either Chase or United to expedite this as I’d like to book a flight as soon as possible?

Very new to points but I have accumulated 100k points on my chase freedom unlimited is there a best way to transfer them or use them on

I didn’t realize doing Chase Pay in 4 would create a new account/ tab when I tried to break up the payment. I thought I would just be billed every two weeks.

How can I get the tab to go away. I completed the pay in 4 already because it was bothering me there.

As the title suggests, I have noticed I am not receiving push notifications from the chase mobile app when I receive transfers, make payments, etc. It's become quite frustrating because I never know when people have sent money they owe me - to the point where I am considering just switching banks.

I have tried the following:
- Turning push notifications on in the app
- Turning all three (Push, SMS, email) on in the app, saving, then turning SMS and email off and saving again(seen in here) - still no success despite others saying it works.
- Made sure that notifications are enabled for the app in settings
- Made sure that the chase app isn't being blocked by a focus mode
- Deleting and reinstalling the app
- Signing out and in

I should also mention that I don't even get SMS notifications.

I've tried with multiple transactions to make this work. The in app settings are so minimal and I have no idea what to do next. I am at a loss here, does anyone have any ideas?

It seems so stupid to switch banks over something like this but it's doing my head in.