⚠️ LALAMOVE RIDER CONCERN — PLEASE HELP SHARE ⚠️
Hello po. Pls help me.
The rider asked me to cancel my Priority booking and switch to Pooling because he said that my location was far and that he needed money for gas. He also asked me for a tip. He told me that he had already accepted the booking, but my order status was not updating.
I repeatedly messaged him to ask why the status was not updating and requested updates regarding my booking. He told me that he was already near the location, but after that, he stopped responding to my messages. In the end the recipient did not receive the item.
I have already contacted Lalamove Support, and they said that they tried contacting the driver but were unable to reach him at the moment. They sent him a message asking for an update and requested that he contact me directly.
I am posting this to document what happened and hopefully get assistance regarding the booking. I am not trying to harass or threaten anyone. I simply want clarification and accountability because I was left without proper updates regarding my order.
📌 Booking details:
• Rider: JUNJIE ESTEBAN TUNGOL
• Number: +63 962 903 7689