just landed a content analyst role. where can i realistically take this career?
hey everyone,
i recently landed a content analyst role after spending most of my career in customer service, and i'm really enjoying it so far.
on the side, i've also been a content creator for years (youtube/livestreaming), so i've always been interested in online platforms and communities.
i'm interested in eventually moving into areas like trust & safety, content operations, policy, or other analyst roles.
for those already in this field, what career path would you recommend? are there any courses, certifications, or skills i should start learning now to keep growing?
thanks!