Fintrex Finance Scamming customers
This is a serious complaint regarding Fintrex Finance Plc.
This company offers leasing solutions but are not to be trusted.
The ratings for on Google maps are low but honestly deserve to rated 1 star.
My personal experience- A customer of our company had got a leasing facility from Fintrex Finance for a vehicle.
The vehicle they ordered has arrived in sri lanka and is in our possession.
At this point Fintrex Finance is refusing to honor the delivery order and pay the remaining funds apparently because the customer has some arrears.
I would like to point out the customers arrears is of no concern to us- If Fintrex Finance had an issue with the customers arrears- They should not have issued a DO????????
It has been almost 2 weeks since we handed over all necessary documents to this company and no money received yet- The customer also needs his vehicle and has called and complained regarding Fintrex many times.
This part is what we heard from employees within the company but cannot guarantee whether fact or fiction- The CEO of the company had told Finance to hold the payment???? What kind of brain dead CEO does this?? I do not know what CEO does not understand the implication of the failure to honor a Delivery order.
This is my honest experience and review- Under these circumstances I would not recommend Fintrex Finance to my worst enemy.
Edit- I missed on mentioning how none of them answer calls. I would specify titles names and roles, but dont need unnecessary trouble.
Even their call centre hotlines dont work.
I tried multiple times. Google reviews show more on this.
Edit 2- our company is a small one and we run on these income- when companies such as fintrex refuse to pay Promised Leases- we have no money for basic operational tasks (day to day)