u/DeviceUnfair9503

I just got this rav4 and I am having problems removing the previous driver from the media player. Any types on how to get them off? I have tried so many things and everything is greyed out to fix the problem.

I just got this rav4 and I am having problems removing the previous driver from the media player. Any types on how to get them off? I have tried so many things and everything is greyed out to fix the problem. Send help please I’m losing my mind.