O365 Mobile App Fed Auth Failures?
Asking the wider IT community if anyone has noticed the O365 mobile apps failing to send the federation auth to OKTA. Watching many users who do the following:
- Access their OKTA subdomain, like contoso.okta.com via browser
- Enter creds, pass MFA, dashboard is presented. Everything is fine.
But
- Access any Office 365 mobile app, like Excel
- Enter username with domain, such as user@contoso.com
- End user never gets to submit their credentials, and traffic never makes it to OKTA. There's no network blocking, and there is no difference between WIFI/5G/Android/iOS/macOS.
Only known common denominator is Microsoft updating their mobile apps several times in the last two weeks. Seems post-update, the apps are dead on arrival.
u/Deweyoxberg — 12 days ago