Do you give an Auto Mechanic a second chance or just move on?
2012 Lexus RX350 SUV 138K miles. Saw car was leaking fluid. I got a referral to a local mechanic who advised to have car towed since I didn’t know the type of fluid and to avoid damage the engine. Had it towed on a Monday. I called him Tuesday and was told it was air-conditioning coolant and he would know more when he got it up on the lift. Wednesday told me he needed to replace the radiator and order parts: would cost $1200. Called me Saturday car ready to go! Paid, picked up the car and drove home. Monday morning drive to work and air-conditioning is not working blowing warm and then hot air :(.
I called to let him know air-conditioning is not working. He told me to bring the car back; he would take a look at it, but I need to make an appointment. I told him I was disappointed in the service and he said ..: “ I don’t know why you’re disappointed you told me you needed a new radiator and that’s what I did.” 😳😳😳I’m 67 year-old Nana, who would have a hard time finding the radiator! I have no idea why the car was leaking or if I needed a radiator!
My brother-in-law who referred me says the mechanic is a good mechanic and would never rip me off. But I feel like I’m being taken advantage of here. Do I go back or just forget it and bring the car somewhere else?
Thanks for advice/feedback I appreciate it.